ARANYA JUNGLE RESORT

FREQUENTLY ASKED QUESTIONS

GENERAL QUERIES

Check In Time- 12.00 Noon Check Out Time- 11.00 AM For early Check-In & late check-Out is chargeable as per the rooms availability.

We rank no 1 Resort at Lataguri as per tripadvisor.in. We received "Certificate of Excellence" Reward from TRIPADVISOR, from 2014 to till date.

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Aranya Jungle Resort is located adjacent to Gorumara National Park. Forest start from our boundary & ticket counter for forest safari is just 2 minutes walking distance from our Resort.

Distances from important places to the Aranya Jungle Resort

  • NJP / Bagdogra – 67 Kms.
  • Chalsa Railway Stn – 20 Kms.
  • Jhalong / Bindu – 57 Kms.
  • Phuentsholing – 110 Kms.
  • Kalimpong – 102 Kms.
  • Lava / Lolegaon/Rishap- 78 Kms.
  • Siliguri – 49 Kms.
  • Alipurduar Railway Stn - 130 Kms
  • Suntalekhola – 51 Kms.
  • Buxa / Rajabhatkhawa – 130 Kms.
  • Darjeeling – 111 Kms.
  • Gangtok – 150 Kms.
  • New Mal Railway Stn - 32 Kms.
  • Murti River – 17 Kms
  • Jaldapara / Hollong – 86 Kms.
  • Jayanti – 165 Kms.
  • Mirik – 110 Kms.
  • Pelling – 170 Kms.

Aranya does not book only air tickets. When you a book a customised package tour, Aranya books the air tickets that are part of the tour.

Kheyamon the travel desk of Aranya deals with all travel related issues. Our office is at Siliguri.

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No office at Kolkata. You can book through our Website & our Siliguri office

C/o Punjabi Hut
Bidhan Road
Opposite of Kanchenjunga Stadium
Siliguri

While on tour, the tour itinerary can change at times due to external circumstances pertaining to natural calamities or political unrest. In case of any such changes, guests are notified of the change on tour itself.

Yes, in select cases, you have the option to modify your booking after confirmation. However, to do so, kindly consult us. Any such modifications would incur additional charges.

As per rule PAN card will not treat as id proof. Indian Nationals / Passport Holders are required to travel with valid Photo ID with address, issued by GOVERNMENT OF INDIA, LIKE ORIGINAL PASSPORT, DRIVING LICENSE, VOTER ID, ADHAR CARD. This is a mandatory requirement for all adult travelling in the group. For children they have to be accompanied along, with their parents and should have a Photo ID issued by the school authority. It is also advisable to carry photo copy along with the original Birth Certificate of the children travelling along.

Unmarried couple are not allowed.

Pet not allowed.

BOOKING & PAYMENT

If you want to book the rooms through our website you have to pay full amount through Net banking / any kinds of cards.

“Kheyamon” is our Travel desk. If you want to book any package you can pay —

50% of total tour cost is require at the time of confirming the package.

Full payment should clear 15 Days prior of the tour begin.

CANCELLATION & REFUND

Cancellation made before 15 days from the date of check-In, 50% of total room rent will be deducted.

No refund will be made if the cancellation made within 15 days from the date of Check-In.

As per the Cancellation Policy for Room.

As per policy, once approved, the refund will be processed within 7 working days.

Refunds if any, for cancellation/alteration/change of tour/unused refundable service will be paid directly to the guest by ‘A/C payee’ cheque.

In case of the tour being cancelled by Aranya, a full refund of the amount paid by the guest will be processed within 7 working days.

If you want to postponed your booking we may assist.

RESORT

Yes. But depends upon the availability of Network.

Yes we have in-house Restaurant. You may avail the food at our Watch Tower also while enjoying the forest beauty from there.

FOOD

Veg & Non Veg. Specially Bengali Cuisine & Chinese. Specially for babies & Kids mother will be allowed inside the kitchen for preparation of foods.

FEEDBACK

We would love to hear from you. To submit your feedback, we request you to write to us on Tripadvisor.com

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